QUESTIONS, ANSWERED.
Everything about how AcroPrints works — made to order, shipped to you.
SHIPPING
We ship worldwide. Available countries are listed at checkout — if you don't see yours, contact us.
Flat-rate shipping is shown at checkout before you pay. Orders over the free-shipping threshold ship free — the threshold is displayed in your cart.
After production (2–5 days), estimated delivery is 5–12 days for US orders and 9–26 days internationally. You'll get a tracking number the moment your order ships.
SIZING
Our tees have a classic unisex fit — true to size for most people. Check the size guide for exact measurements before ordering.
If you're between sizes or prefer a relaxed fit, we recommend sizing up. The size guide lists chest and length measurements for every size.
PRODUCTION
Every piece is prepared after you order — nothing sits in a warehouse. This reduces waste and means your item is made specifically for you. Production takes 2–5 days before shipping.
Your order moves through visible stages — paid, in production, quality check, shipped, delivered. Check progress any time on the tracking page or in your account.
RETURNS
Because each piece is made to order, we handle returns case by case — especially for defects, misprints, or shipping damage. Start a request on the returns page and we'll make it right.
Contact us within 14 days with your order ID and a photo of the issue. We'll arrange a replacement or refund — you won't need to ship the damaged item back in most cases.
PAYMENTS
Checkout is powered by PayPal, which also lets you pay with major credit and debit cards — no PayPal account required.
Yes. Payment is processed entirely by PayPal — we never see or store your card details.
ORDERS & ACCOUNT
No — guest checkout is fully supported. An account just makes things faster: saved addresses, order history, wishlist, and one-click tracking.
Yes — use the tracking page with your order ID and checkout email. If you create an account with the same email, your order history links automatically.
Orders go into production quickly, so contact us as soon as possible via support with your order ID. If it hasn't entered production, we can usually help.